“PONEY Principles” – guidance for all that we do:
We care for our customers and strive to:
• Bring satisfaction through our product quality and variety.
• Develop designs that are fashionable, comfortable, and practical.
• Provide attentive, sincere and responsive customer service.
• Focus on customers’ feedback and continuously improve our products and services.
We work with integrity and strive for success:
• We recognize our employees for their vast experiences, knowledge, and ideas.
• We are committed to new ideas, innovation, and continuous improvement.
• We focus on solutions, overcoming obstacles, and achieving goals as a team.
We are passionate about our brands
• We are committed to our ‘Brand Promise’ of Fashionable, Quality, and Valuable.
• We resolve to act as brand steward and continue to stay true to our brand values in all that we do.